GAF offers several types of warranties for their roofing products, one of which is the Golden Pledge® Limited Warranty, known as the brand’s strongest and best roof warranty. It offers 50 years of upfront coverage and applies to the entire roofing system.

1. What Is Covered and Not Covered in the Golden Pledge Limited Warranty?

The Golden Pledge Limited Warranty covers the following GAF roofing products if they contain manufacturing defects: GAF Asphaltic Shingles, GAF Ridge Cap Shingles, GAF Starter Strip Shingles, GAF Leak Barrier Products, GAF Roof Deck Protection Products, GAF Cobra® Attic Ventilation Products and GAF-labeled Ultimate Pipe Flashing® with EasySleeve.

Misapplication of your GAF Products and flashings at dormers, chimneys, valleys and plumbing vents are also covered by this warranty.

2. Who Is Covered by This Warranty?

You’re covered by the Golden Pledge Limited Warranty if you live in the U.S. and you are the original property owner or the first subsequent owner (if the warranty was properly transferred). This limited warranty can be transferred once. If you’re the second owner, you have to reach out to GAF in writing within 60 days after the property transfer so that the warranty can also be transferred to you.

3. Does the Warranty Cover Misapplication?

If an application error that affects performance was found on your GAF products or covered flashings, GAF will repair your roof or re-covered by reputable roofers. GAF may also, at its sole option, provide replacement GAF products and reimburse you for the full reasonable cost of labor and materials required in repairing or re-covering your roof.

4. What’s the Process for Filing Warranty Claims?

You will just need to  call GAF’s Warranty Services Department toll-free at 1-800-458-1860. Make sure you are prepared for the call by having the following documents before calling them about your complaint:

– A copy of your GAF warranty

– A copy of the contractor’s invoice, contract, and original estimate

– The date the shingles were installed

– Proof that you were the owner of the property when the shingles were installed

– Number of squares applied

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